πŸš— Automotive

The Sale Does Not End at the Dealership β€” It Starts There

Automotive customers make the second-biggest purchase of their life, then hear nothing until their warranty expires. We build Klaviyo email systems that turn buyers into service customers, referral sources, and repeat purchasers.

Automotive brands we manage see 26% higher service appointment rates from post-sale email flows

Trusted by 6+ automotive brands on Klaviyo

The Challenge

Common Automotive Email Challenges β€” Solved

The Problem

Post-sale communication drops off and customers service elsewhere

Our Solution

Ownership lifecycle flows with service reminders, maintenance tips, and seasonal care guides that keep your service department top of mind.

The Problem

Leads from online configurators and test drive requests go cold

Our Solution

Immediate follow-up flows with personalized vehicle information, financing options, trade-in valuations, and appointment scheduling that maintain momentum.

The Problem

Accessory and aftermarket sales are an afterthought

Our Solution

Vehicle-specific accessory recommendation flows triggered by purchase date, season, and ownership milestones β€” introducing accessories when they are most relevant.

The Problem

Lease expiration dates pass without proactive outreach

Our Solution

Lease-end flows starting 6 months before expiration with new model showcases, loyalty offers, and seamless renewal paths that lock in the next transaction.

Results

Real Results for Real Brands

Multi-location auto dealership

Only 28% of vehicle buyers returned for their first service appointment.

28% β†’ 47%
First Service Return Rate
+$62K/month across locations
Service Revenue
+22 NPS points
Customer Satisfaction

Electric vehicle accessories brand

New EV owners did not know what accessories existed for their vehicle.

+$31K/month from post-purchase flows
Accessory Revenue
1.1 β†’ 2.4
Average Items Per Customer

Auto parts e-commerce brand

Customers bought one part and never returned despite a catalog of 50K+ SKUs.

8% β†’ 22%
Repeat Purchase Rate
6% β†’ 19%
Email Revenue Share
8.4%
Vehicle-Match Recommendation CTR
Our Work

Email Designs That Convert

Email design for Automotive
Email design for Automotive
Email design for Automotive
"We spent millions getting people to buy cars but had zero system to keep them coming back for service. Excelohunt built ownership lifecycle flows that remind customers about service intervals, recommend accessories, and check in at the right moments. Service appointments jumped 67%."
T

Tom Bradley

General Manager, A multi-location auto dealership

Ready to Make Email Your #1 Revenue Channel for Automotive?

Get a free email audit tailored to automotive brands.

Frequently Asked Questions

We store vehicle make, model, year, and purchase date as custom properties in Klaviyo. Service intervals, accessory recommendations, and lifecycle triggers are all customized by the specific vehicle.

Yes. Oil changes, tire rotations, inspections, and major service milestones β€” all triggered by date and mileage estimates with easy appointment scheduling CTAs.

We start 6 months before lease end with new model previews, loyalty offers, and trade-in valuations. Touchpoints increase in frequency as the expiration date approaches, driving lease renewal or new purchase conversations.

Yes. Truck owners, sedan owners, EV owners β€” each gets content relevant to their vehicle. Service intervals, accessory recommendations, and seasonal content all vary by vehicle type.

Yes. We build recall notification flows that reach affected vehicle owners quickly with clear instructions, appointment scheduling, and follow-up confirmation β€” protecting your customers and your brand reputation.